From questions regarding the bedrooms through to our care services and the fees, we understand the need to seek answers before committing to living with us here at Dee View Court Care Home. Here is our list of frequently asked questions which we hope will be beneficial. Should you have any further questions, please don’t hesitate to get in touch with us.
Dee View Court offers compassionate palliative care tailored to the complex needs of neurological conditions. Our team provides symptom management, emotional support, and dignity-focused care in a homely environment, ensuring comfort and respect in every stage of life.
Families are actively encouraged to participate in care planning meetings, regular updates, and reviews. We understand the vital role families play in residents’ lives and aim to maintain open communication and partnership to support shared decision-making.
Each resident at Dee View Court receives an individualised care plan developed in collaboration with the resident, their family, and healthcare professionals. Plans are regularly reviewed and updated to reflect changing needs, preferences, and therapeutic goals ensuring a tailored approach to maximise wellbeing.
We specialise in care for a wide range of neurological conditions, including multiple sclerosis, Parkinson’s disease, motor neurone disease, brain injury, stroke recovery, and other complex neurodisabilities. Our expert team provides personalised support to meet the unique challenges of these conditions, focusing on enhancing independence and quality of life.
Yes, we allow any new residents to schedule a trial stay for up to 4 weeks, so that they can experience what it feels like here at Dee View Court Care Centre, before making the decision to move in.
Yes, our home is regularly inspected by The Care Inspectorate to ensure our care home continues to meet high standards of care within all areas of the home.
The centre features dedicated therapy suites equipped for neurorehabilitation, including physiotherapy and occupational therapy rooms, alongside arts and crafts spaces, a fitness area, and multi-sensory environments.
Yes, Dee View Court has secure, landscaped gardens and outdoor seating areas that are fully accessible to residents. These spaces provide fresh air, natural light, and opportunities for gentle exercise and social gatherings.
Residents have access to multiple communal lounges, sensory rooms, a café-style dining area, and quiet retreat spaces where they can socialise, participate in activities, or enjoy peaceful time alone.
Yes, all living areas and communal spaces have been designed to be fully accessible, with wide corridors, adapted bathrooms, wheelchair-friendly furnishings, and automatic doors to support residents with varying mobility needs.
Our centre includes purpose-built accessible accommodations, specialist therapy rooms, assistive technology, and sensory areas designed to enhance independence and comfort. Facilities are designed around the needs of complex neurological care to maximise safety and wellbeing.
We provide transparent information about deposits and payment terms during the admission process. Payment schedules are flexible to assist families in managing care costs comfortably.
Our admissions team can facilitate financial assessments and provide guidance on funding options. We also support families to liaise with local authorities and financial advisors as needed.
Our core care packages include standard therapies and support. Additional or specialised therapies can be arranged and financed separately, depending on the resident’s needs and preferences.
Yes, self-funders are very welcome. We provide clear information on fees and tailor care plans to meet individual requirements regardless of funding source.
Funding options include NHS support for eligible residents, local authority funding, and private self-funding. We work closely with families and funders to explore the most appropriate financial solutions.
Professional housekeeping and maintenance teams ensure rooms and communal areas are cleaned daily and maintained to high standards, providing a safe and hygienic environment.
Yes, some rooms have enhanced adaptations including hoists, specialised bathing equipment, and other assistive features to support residents with higher levels of care requirements.
Rooms are equipped with nurse call systems, adjustable beds, seating areas, Wi-Fi access, TV points, and climate control to ensure safety and comfort.
Absolutely, we encourage residents to bring personal items, furniture, and decor to make their rooms feel like true home spaces that reflect their personality and preferences.
Yes, all bedrooms are single occupancy with modern en-suite bathrooms, designed for privacy, comfort, and accessibility tailored to neurological care needs.
At Dee View Court, we put our residents at the heart of everything we do, ensuring they have the freedom to make their own choices and continue living life in a way that feels right for them. With our specialist facilities, tailored care services, and fully accessible environment, residents can stay engaged in the activities they love while receiving the expert support they need. Whether it’s socialising with others, spending time in our tranquil gardens, or taking part in therapies designed to enhance quality of life, every day at Dee View Court is shaped by comfort, dignity, and a true sense of home.
